Privacy policy

1. Introduction

At Primex Financial, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primexfinancial.com and use our financial services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are a data controller under the General Data Protection Regulation (GDPR) and other applicable data protection laws. We take our responsibilities regarding your personal data seriously.

2. Data Controller Information

The data controller responsible for your personal data is:

Primex Financial
Hauptstraße 57
Cork, Ireland
Email: [email protected]
Phone: +353 91 690 2157

If you have any questions about this Privacy Policy or our handling of your personal data, please contact us using the details above.

3. Information We Collect

We collect several types of information to provide and improve our services to you:

3.1 Personal Data

Personally identifiable information, such as your name, email address, postal address, phone number, and payment details, which you voluntarily provide to us when you register for an account, subscribe to our services, or contact us.

3.2 Financial Information

Details regarding your financial situation, income, budgeting goals, and debts, provided to us solely for the purpose of offering tailored financial advice and budget allocation services.

3.3 Technical Data

Automatically collected information includes your IP address, browser type, operating system, referring URLs, device identifiers, and browsing behavior on our website. We collect this using cookies and similar technologies.

4. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To analyze your financial status and provide personalized budget allocation plans and financial coaching.
• To Communicate: To send you technical notices, updates, security alerts, and support and administrative messages.
• To Improve: To monitor and analyze trends, usage, and activities in connection with our services.
• To Comply: To comply with legal obligations, such as tax reporting and anti-money laundering regulations.
• For Security: To detect, prevent, and address technical issues and fraudulent activity.

The legal bases for processing this data typically include the performance of a contract (our services with you), our legitimate business interests (improving our services and security), and your consent where explicitly given.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols.
• Strict access controls and authentication procedures for our staff.
• Regular security audits and vulnerability assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell your personal data to third parties. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party companies who perform services on our behalf (e.g., data hosting, analytics, email delivery). These providers have access to your personal data only to perform specific tasks on our behalf and are contractually bound to keep it confidential.
• Legal Requirements: If we are required to do so by law or in response to valid requests by public authorities (e.g., law enforcement or courts).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data.
• Right to Data Portability: You can request that we transfer your data to another organization.
• Right to Object: You have the right to object to our processing of your personal data.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days in accordance with legal requirements.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website effectively.

For more details, please refer to our Cookies Policy.

9. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Financial data and service history are typically retained for a period of 7 years following the termination of our business relationship, unless a longer retention period is required or permitted by law.

10. International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If we transfer your data outside of the European Economic Area, we will ensure appropriate safeguards are in place to protect your privacy and rights.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date below.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: January 2026